Shipping

ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 1-4 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, and packing and dispatching of orders. For any special situation will contact you within 48 hours. Please feel free to inquire about estimated shipping times before ordering. We do not require a signature upon delivery, but we can do so upon request. We provide tracking numbers enclosed within a customer's original invoice, but our office will diligently track the progress of any order, and we will do our best to alert customers of any changes or updates.

Standard Courier(Free) – For all orders and it takes approximately 3-10 working days to reach you from the time of order.
Express Courier – For all orders and it takes approximately 2-6 working days to reach you from the time of order.

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders.

There will be an additional charge for re-delivery should nobody be present to receive the package (or the order canceled due to failed re-delivery). Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way, and may track its status here.

MODE OF PAYMENTS

We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or interbank transfers.